Manufacturing
Azure
Deep Dive
Solutions
Agent Routing Evaluation Harness
The challenge
Whether an AI platform routes a request to the right agent is usually judged anecdotally, so quality regressions go unnoticed until users complain.
What we built
We measured platform agent routing against a structured evaluation suite to establish a 95.83% true-precision baseline and delivered an evidence-backed tuning recommendation, turning routing quality from an anecdote into a tracked metric.
See all work