Manufacturing Azure Deep Dive Solutions

Agent Routing Evaluation Harness

The challenge

Whether an AI platform routes a request to the right agent is usually judged anecdotally, so quality regressions go unnoticed until users complain.

What we built

We measured platform agent routing against a structured evaluation suite to establish a 95.83% true-precision baseline and delivered an evidence-backed tuning recommendation, turning routing quality from an anecdote into a tracked metric.

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